Baruipur College

Baruipur College

Affiliated to University of Calcutta

SC/ST and OBC Cell

The Grievance Redressal Cell at Baruipur College was established in November 2005 and it attempts to address genuine problems and complaints of students whatever be the nature of the problem. The cell is indented to find solutions for problems like any kind of physical or mental harassment, complaints regarding class room teaching – classroom management, completion of syllabus, teaching methods etc, if and when they arise. The Grievance Redressal Cell convenes meetings periodically and takes steps to redress the grievance. Students are encouraged to use the suggestion boxes placed on different sections of the campus to express constructive suggestions and grievances. They may also approach the members of the cell or any of their other teachers as is comfortable to them.

Students are requested to note that making a complaint is serious and therefore they are to use this power in a responsible manner. At the same time, the college assures students that once a complaint is made, it will be treated with sensitivity and confidentiality.

President Dr. Chanchal Kumar Mandal
Convener Dr. Durga Ganguly
Members Prof. Biplab Ghosh
Prof. Mrinmoyee Naskar
Prof. Saayan Chattopadhyay
Prof. Arinjita Choudhury
Prof. Sangeeta Bhattacharya

Objectives

The objective of the Grievance Redressal Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the college. The objectives of the Grievance Redressal Cell are:

  1. To develop an organisational framework to resolve Grievances of Students and other stakeholders
  2. To provide the Students access to immediate, hassle free recourse to have their Grievances redressed
  3. To enlighten the Students on their duties and responsibilities to access benefits due under the policies
  4. To establish structured interactions with Students to elicit information on their expectations
  5. To identify systemic flaws in the design and administration of various general insurance products and to seek solutions thereon, and
  6. To institute a monitoring mechanism to oversee the functioning of the Grievance Redressal Policy.
  7. To ensure a democratic environment in the campus,
  8. To ensure the qualitative as well as quantitative development of the institution through the grievance and Redressal cell

In case of any grievance, the members of the cell are empowered to sort out the problems at their level through discussion with students. In case the members fail to find out any solution then the matter is referred to the principal for final comment on the matter. Considering the nature and depth of the grievances due inquiry is made by the members of the cell and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance, he or she is given punishment. The nature of punishment includes verbal as well as written warning, information to the parents, information to the police (if situation arises for so) and expulsion from the college as per the rule of the university.